Security State Bank recognizes and respects our responsibility to protect our customers’ private information. The success of a financial institution, like ours, depends heavily on the level of trust and confidence it enjoys with its depositors and shareholders. In continuing our commitment to provide quality service to our customers, Security State Bank has adopted the following privacy statement for officers, directors and employees. This privacy statement applies to individuals. Security State Bank reserves the right to amend it at any time.

Our Internet Web Site – Visitors to Security State Bank Web site remain anonymous. We do not collect personal identifying information about site users, unless you choose to provide such information to us. Visitors may elect to provide us with personal information via e-mail. Please e-mail any general questions, comments or request for information. This is not a secure e-mail address; privacy is limited. If you choose to include your own financial information in the non-secure e-mail, we will remind you that our security policy prevents any response that contains private financial data. Visitors should call us directly at (563) 252-2211 if requests or statements include sensitive or private information, such as your account numbers or Social Security number. Security State Bank will never ask you for your Personal Identification Number (PIN) for your Security State Bank ATM card or ShazamChek debit card. If you are asked for this information, please call (563) 252-2211 and report it to us immediately.

Our Collection, Use and Retention of Customer Information – We collect, use and retain information about our customers only where we reasonably believe it would be useful in administering our business, providing products, services, and other opportunities to our customers. We may collect "nonpublic personal information" about you from the following sources:

·         Information we receive from you on an application or other loan or account forms.

·         Information about your transactions with us or others.

·         Information we receive from third parties such as credit bureaus.

 If you send us e-mail, we may retain the content of the e-mail and your e-mail address in order to respond to questions or concerns that you may have expressed.

"Nonpublic personal information" is nonpublic information about you that we obtain in connection with providing you with a financial product or service, at your request.

Our Maintenance of Accurate Information – We have implemented procedures to help ensure our customers’ financial information is accurate, current, and complete in accordance with commercial standards. While some procedures are required by federal or state law, we also have procedures for responding to requests to correct inaccurate information in a timely manner, and to update information and remove old information. Customers should notify us immediately at Security State Bank, 15 Goethe Street, Guttenberg, Iowa 52052, if they receive information regarding their relationship with us that they believe to be inaccurate.

Limited Employee Access to Information – We have procedures and security levels that limit employee access to personally identifiable information to those with a business reason to know such information. The importance of confidentiality and customer privacy is addressed with our staff on an ongoing basis.  We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.

Restrictions on the Disclosures of Account Information – We do not reveal specific information about our customers’ accounts or other personally identifiable data unless (1) our customer has requested or authorized it; (2) the information is provided to help complete a transaction initiated by our customers; (3) the information is provided to a reputable credit bureau or similar information reporting agency; or (4) disclosure is lawfully permitted or required.

Maintaining Customer Privacy in Business Relationships with Outside Third Parties – We may and are also permitted under law to disclose nonpublic personal information about you to "nonaffiliated third parties" (i.e., third parties that are non-members of our corporate family) in certain circumstances.  For example, we may disclose nonpublic personal information about you to such third parties to assist us in servicing your loan or account with us; to government entities in response to subpoenas; and to credit bureaus.  We are very protective of customer information and we do not disclose any nonpublic personal information about you to any other third parties, except as required or permitted by law.

Protecting Children – Security State Bank does not knowingly conduct online marketing to children. We recognize that protecting children\'s identities and privacy on-line is important and that the responsibility to do so rests with both the online industry and with parents.

If you believe Security State Bank has misused information obtained through this Web site, or if you have questions or concerns regarding this privacy policy, please contact us at (563) 252-2211 to resolve any disputes.

Even if you become an inactive customer or close your account(s), we will continue to adhere to the privacy policies and practices described in this policy.